reflex return policy


If you would like to return an item, please visit our Support Page and a member of our team will get back to you on return instructions. Please have your order number, date of order and name on order.

Shipping labels are not provided for an exchange or refund.


Exchanges can be made for store credit for another item or full refund within 10 days of original purchase.
However, in case of exchange, we ship back the exchange product free of charge.

Eligible Items

We only exchange or refund unused, undamaged products in their original packaging.